CHALLENGEX FOR ONLINE GAMING SERVICES built the ChallengeX website and
app.
This page is used to inform visitors regarding our policies with the collection, use, and
disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information
in relation to this policy. The Personal Information that we collect is used for providing
and improving the Service. We will not use or share your information with anyone except
as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and
Conditions, which is accessible at CHALLENGEX FOR ONLINE GAMING SERVICES
unless otherwise defined in this Privacy Policy.
WHAT INFORMATION WE MAY COLLECT FROM YOU:
We may collect and process the following Information about you:
a.Information that you provide by filling in forms on our Platform, including information
provided at the time of registering to use our Platform and other co- registrations (e.g.
social media logins), subscribing to our Services, posting material or requesting further
services;
b.the Information you provide when you enter a competition or promotion via our
Platform, provide reviews, testimonials or feedback on our Platform;
c.Information you provide us, or that we may collect from you, when you report a
problem with our Platform;
d.a record of correspondence if you contact us;
e.general, aggregated, demographic and non-personal Information;
f.if you download or use our mobile application, we may have access to details about
your location and your mobile device, including a unique identifier for your device;
g.details of transactions you carry out through our Platform and of the fulfilment of your
orders and progress;
h.details about your computer, including but not limited to your IP address, operating
system and browser type, as well as information about your general internet usage (e.g.
by using technology that stores information on or gains access to your device, such as
cookies, tracking pixels, web beacons, etc., (together, "Cookies"));
i.your email address from a third party if you indicate that you have consented to that
third party sharing your Information with us; and
j.any other Information we consider necessary to enhance your experience on the
Platform.
HOW WE WILL USE YOUR INFORMATION :
We may use Information held about you in the following ways:
a.to provide you with information, products or services that you request from us or which
we feel may interest you, where you have consented to be contacted for such purposes;
b.to provide you with location-based services, such as advertising, search results and
other personalised content;
c.to improve our Services and to deliver a better and more personalised service to you;
d.to ensure that content from our Platform is presented in the most effective manner for
you and the device you use to access our Platform;
e.to notify you about changes to our Services;
f.for any other reason which we deem necessary to enhance your experience of the
Platform;
g.to administer and manage our incentives programs and fulfil your requests for
incentives,and/or to allow you to participate in sweepstakes and to notify you if you are a
sweepstakes winner.
HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?
You are able to access a broad range of information about your account and your
interactions with the Platform for the purpose of viewing and, in certain cases, updating
your Information.
Examples of information you can access easily at the Platform include:
a.up-to-date information regarding recent orders;
b.personally identifiable information (including name, e-mail, password, communications
and personalised advertising preferences);
c.payment settings (including credit card information); and
You can opt-out of receiving future marketing communications from us at any time by
adjusting your customer communication preferences, through the unsubscribe link within
the email communication. For marketing via your mobile application, you will need to
adjust your notifications settings in the general section of your mobile.
Also, our system will place cookies when you log on to our Platform and this is to ensure
you have an enjoyable user experience and are able to utilise all aspects of the Platform.
You may disable Cookies by changing the settings on your browser. If you disable
Cookies, it will affect how our Platform works and you may not be able to access or use
certain areas of our Platform or full functionality. For example, performance cookies
collect information about how you use the Site, for instance, which pages you visit most
often, which allows us to provide you with targeted and relevant choices that enhance
your Site experience.
We may retain a copy of your Information for compliance reasons. When you update
Information, we may retain a copy of the prior version for our records.
Data retention and deletion
Retention
We keep your personal data only as long as necessary to provide you with the
CHALLENGEX FOR ONLINE GAMING SERVICES and for ChallengeX legitimate
and essential business purposes, such as:
a.maintaining the performance of the CHALLENGEX FOR ONLINE GAMING
SERVICES.
b.making data-driven business decisions about new features and offerings
c.complying with our legal obligations
d.resolving disputes
Deletion
If you close or request that we close your account, we'll delete or anonymise your
personal data so it no longer identifies you, unless we're required to keep something or
we still need to use it for a legally justifiable reason.
Here are some examples of situations where we're legally allowed or required to keep
some of your personal data:
a.if there's an unresolved issue relating to your account, such as an outstanding credit or
unresolved claim or dispute
b.for our legal, tax, audit and accounting obligations
c.for our legitimate business interests such as fraud prevention or to maintain security.
Accordingly, you can request modification or deletion of your information by contacting
CHALLENGEX FOR ONLINE GAMING SERVICES customer service
Information Collection and Use:
For a better experience, while using our Service, we may require you to provide us with
certain personally identifiable information. The information that we request will be
retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app Google Play
Services
Log Data:
We want to inform you that whenever you use our Service, in a case of an error in the app
we collect data and information (through third party products) on your phone called Log
Data. This Log Data may include information such as your device Internet Protocol
(“IP”) address, device name, operating system version, the configuration of the app when
utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies:
Cookies are files with a small amount of data that are commonly used as anonymous
unique identifiers. These are sent to your browser from the websites that you visit and are
stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third
party code and libraries that use “cookies” to collect information and improve their
services. You have the option to either accept or refuse these cookies and know when a
cookie is being sent to your device. If you choose to refuse our cookies, you may not be
able to use some portions of this Service.
Service Providers :
We may employ third-party companies and individuals due to the following reasons:
•To facilitate our Service
•To provide the Service on our behalf
•To perform Service-related services
•or To assist us in analyzing how our Service is used
We want to inform users of this Service that these third parties have access to your
Personal Information. The reason is to perform the tasks assigned to them on our behalf.
However, they are obligated not to disclose or use the information for any other purpose.
Security:
We value your trust in providing us your Personal Information, thus we are striving to use
commercially acceptable means of protecting it. But remember that no method of
transmission over the internet, or method of electronic storage is 100% secure and
reliable, and we cannot guarantee its absolute security.
Links to Other Sites:
This Service may contain links to other sites. If you click on a third-party link, you will
be directed to that site. Note that these external sites are not operated by us. Therefore,
we strongly advise you to review the Privacy Policy of these websites. We have no
control over and assume no responsibility for the content, privacy policies, or practices of
any third-party sites or services.
Children’s Privacy:
These Services do not address anyone under the age of 13. We do not knowingly collect
personally identifiable information from children under 13. In the case we discover that a
child under 13 has provided us with personal information, we immediately delete this
from our servers. If you are a parent or guardian and you are aware that your child has
provided us with personal information, please contact us so that we will be able to do
necessary actions.
Changes to This Privacy Policy:
We may update our Privacy Policy from time to time. Thus, you are advised to review
this page periodically for any changes. We will notify you of any changes by posting the
new Privacy Policy on this page. These changes are effective immediately after they are
posted on this page.